Frequently Asked Questions:

* Is there a minimum order fee?
No. Order what you need.

* How long for shipping?
Most orders are received in one to two days if ordered by 4:00 P.M. Pacific Standard Time. Officesupplymax.com recommends having at least one back up toner for every office machine at all times. (Subject to availability in specific warehouse. Order early. Allow three business days for delivery.)

* Which cartridge does my printer use?
Refer to "step one" on the home page, the website will take you through the steps necessary to find your toner. If you are experiencing difficulties finding you toner or if it is not listed on our website, contact our office at support@officesupplymax.com or call today (800) 210-2226.

* What credit cards do you accept?
All the major ones: MasterCard, Visa, Discover and American Express.

* What if the product doesn't work?
Contact our office by e-mail or phone and we will issue a replacement with a RMA (Return Authorization Label,) and replace the product for you.

* Am I safe providing my credit information on this website?
Officesupplymax.com is equipped with the highest standards of encryption technology to date. Be assured your personal information is completely safe and will only be used for this single transaction. We use the latest in state of the art fraud prevention technology available. If you are still hesitant about providing your credit card information, you may elect to contact our customer service team and have your order taken over the phone, email or fax.